Servicing and Repair Terms & Conditions

Charges and payment:

We charge £25 per hour labour, plus lubricants, cleaners & parts at our discretion up to the value of around £25. Additional items and repairs will be notified to the customer prior to any work being carried out, unless previously discussed.

A standard service will take approximately one hour, but this is only an indication. We could just say 'Prices from £5' like many other bike shops, but we simply charge for what needs to be done and no more.

We only accept cash for servicing.

Cycles will only be released upon payment in full. Turnaround is usually within 48 hours.

We reserve the right to dispose of customer's property to clear outstanding debts after a period of three months.

Yes, surprisingly this does happen occasionally, and we simply cannot provide credit and free storage for customer's bikes forever. This is of course a last resort, and we will make every reasonable effort to reunite you with your bike.

We reserve the right to wash and/or degrease your bike prior to service.

We cannot effectively service or repair your bike if it comes in to us covered in mud or road grime. At our discretion, we will wash your bike so that it can be properly inspected for damage and/or lubricated. Likewise, if your drivetrain is suffering from a build-up of old grease and oil, we will remove this prior to servicing or repair, using professional specialist degreasing agents. We will charge for both labour and cleaning products used.

Last Updated on Monday, 18 April 2016 16:21

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